About Southlake Village
It Takes a Village
Southlake Residential Care Village (commonly referred to as “Southlake Village”) is a Ministry of Health & Long-Term Care approved and fully accredited 224-bed Home. At Southlake Village, we provide 24-hour-a-day nursing and personal care in a secure and protective environment.
Mission
Together we create a Home that enriches lives.
Vision
Celebrate life, hand in hand; heart to heart.
Long Team Care Service Accountability Agreements (LSAA) – Southlake Residential Care Village
Our Values
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Residents First
Always consider Residents’ Rights and the best interest of the Resident. Continuously advocate to enhance quality of life.
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Excellence In Service
Commit to providing purposeful, compassionate and personalized care for all Residents.
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Seize Every Moment: It Matters
Strive to hold yourself accountable every day. Share opportunities to learn. Embrace Best Practice.
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Communicate
Foster positive relationships based on respectful, open and meaningful communication. Communicate to ensure consistency and transparency in the delivery of care. Speak up—sharing your ideas will make a difference.
Our People
Our devoted team of care professionals are here to ensure all Residents are treated with the dignity and respect they deserve. We demonstrate our commitment to Southlake Village’s Mission, Vision, and Values through:
- Having a positive attitude
- Respecting people’s time
- Being innovative
- Recognizing and celebrating
- Being aware of tone, words and actions
- Taking responsibility to find solutions
- Giving feedback respectfully
- Being open to ideas
- Following through on commitments
Care & Service Expectations
The Long-Term Care Home Act, 2007 states that every licensee of a long-term care Home shall ensure the following care and services are available at no additional cost. These services include:
- Nursing & Personal Support Services
- 24-Hours Nursing Care
- Restorative Care
- Recreational & Social Activities
- Dietary services & hydration
- Medical Services
- Religious and Spiritual Practices
- Accommodations Services
- Volunteer Programs
Book Your Tour Today
For those interested in setting up a tour at our care Home, click below to schedule a meeting time that’s best for you.
Donate Today
As a not-for-profit organization, Southlake Residential Care Village relies on the donations and support of caring people like yourself. Click below to support Southlake Village today.
