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About Southlake Village

It Takes a Village

Southlake Residential Care Village (commonly referred to as “Southlake Village”) is a Ministry of Health & Long-Term Care approved and fully accredited 192-bed Home. At Southlake Village, we provide 24-hour-a-day nursing and personal care in a secure and protective environment.

Mission

Together we create a Home that enriches lives.

Vision

Celebrate life, hand in hand; heart to heart.

Long Team Care Service Accountability Agreements (LSAA) – Southlake Residential Care Village

LSAA_Amendment_Agreement_Southlake Web Version

Our Values

  • Residents First

    Always consider Residents’ Rights and the best interest of the Resident. Continuously advocate to enhance quality of life.

  • Excellence In Service

    Commit to providing purposeful, compassionate and personalized care for all Residents.

  • Seize Every Moment: It Matters

    Strive to hold yourself accountable every day. Share opportunities to learn. Embrace Best Practice.

  • Communicate

    Foster positive relationships based on respectful, open and meaningful communication. Communicate to ensure consistency and transparency in the delivery of care. Speak up—sharing your ideas will make a difference.

Our People

Our devoted team of care professionals are here to ensure all Residents are treated with the dignity and respect they deserve. We demonstrate our commitment to Southlake Village’s Mission, Vision, and Values through:

  • Having a positive attitude
  • Respecting people’s time
  • Being innovative
  • Recognizing and celebrating
  • Being aware of tone, words and actions
  • Taking responsibility to find solutions
  • Giving feedback respectfully
  • Being open to ideas
  • Following through on commitments

Care & Service Expectations

The Long-Term Care Home Act, 2007 states that every licensee of a long-term care Home shall ensure the following care and services are available at no additional cost. These services include:

  • Nursing & Personal Support Services
  • 24-Hours Nursing Care
  • Restorative Care
  • Recreational & Social Activities
  • Dietary services & hydration
  • Medical Services
  • Religious and Spiritual Practices
  • Accommodations Services
  • Volunteer Programs

Book Your Tour Today

For those interested in setting up a tour at our care Home, click below to schedule a meeting time that’s best for you.

Donate Today

As a not-for-profit organization, Southlake Residential Care Village relies on the donations and support of caring people like yourself. Click below to support Southlake Village today.

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Southlake Residential Care Village 640 Grace St,
Newmarket, ON
L3Y 8V7